Flash Mask

English support

Need help?
Tell me what happened.

For help with the web editor or Mac App, describe what happened and include your system and browser or app version. Please don’t send an original image you don’t want to share.

Contact support

You can include the app version, macOS version, steps to reproduce the issue, and an error screenshot.

[email protected]

Before you write

  • Make sure the image is a PNG, JPG, JPEG, or WebP file.
  • After changing images, outline the areas you want to describe again.
  • If export fails, try a different file name or save location.

When emailing support, include only content you are comfortable sharing. See the Privacy Policy.

Using the web version?

Include your browser name and version, operating system, steps to reproduce, and the error shown on the page. Do not attach images, paths, coordinates, or prompts you do not want to share.

Use desktop Chrome or Safari and check that the image format is supported. Mobile pages provide product information, help, and purchase links.

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